HOLIDAY EXCHANGE POLICY
WE TOTALLY GET HOW HARD IT CAN BE TO CHOOSE THE RIGHT SIZE WHEN BUYING GIFTS! SO, TO MAKE SHOPPING WITH US EVEN EASIER THIS HOLIDAY SEASON, WE WILL BE EXTENDING OUR EXCHANGE POLICY SO THAT ANY ORDERS PLACED BETWEEN 24th NOVEMBER - 24th DECEMBER 2023 ARE ELIGIBLE FOR EXCHANGE UNTIL 8th JANUARY 2024. PLEASE NOTE ORDERS MUST REACH US AT OUR RETURN ADDRESS BY THIS DATE AND ANY REQUESTS RECEIVED AFTER THIS DATE WILL NOT BE ACCEPTED.
IT'S IMPORTANT TO NOTE THIS CHANGE ONLY APPLIES TO OUR EXCHANGE POLICY. OUR STANDARD RETURNS POLICY WILL REMAIN THE SAME DURING THIS PERIOD (14 DAYS FOR UK ORDERS AND 21 DAYS FOR INTERNATIONAL ORDERS).